By Dini Rengganing Suci

Boot Job Interview Questions & Best Answers

Question 1: Tell us about yourself?

Talking briefly about your interests and hobbies is acceptable. Try to concentrate on relevant work experience. Remember that having relevant work experience will give you an advantage over your competitors.

Question 2: Why do you want to work for Boots?

There are a number of possible answers to this question.

• Mention how much you value the goods and services you receive from Boots and how delighted you would be to represent them.
• Indicate in what ways you believe Boots stands out from the competition.
• Be honest about your ability to communicate with customers and coworkers when applying for a job in customer service.

Question 3: Why should boots hire you?

Find the abilities they’re searching for and show the interviewer that not only do you possess those skills but are also enthusiastic about applying them. For example, imagine that you’re applying to be a Boots Customer Assistant. According to the job posting,

• Your chance to be a part of something a little out of the ordinary. The most important element of our business is our customers, and you’ll be working with them every day. We think it’s a terrific opportunity to show our customers that we care about them by providing them with excellent customer service and making them feel good. (Skill needed: interpersonal abilities)
• Listening to our consumers is the first step to offering a great customer experience, and we enjoy how enthusiastic our customers are about our brand. (Competency required: ability to listen)
• Ensure that our customers are comfortable. Getting to know our excellent products will allow you to provide suggestions for purchases that others may not have thought about. Using a personal touch like yours will keep our clients returning. (quick-wittedness is a must)

Suppose you were being interviewed for the position of customer service representative.

• Consider mentioning your great interpersonal skills and enthusiasm for helping customers find what they’re looking for.
• In order to help a customer find exactly what they’re looking for, you should demonstrate that you are an excellent listener.
• Finally, emphasize that you’re a fast learner and appreciate learning about Boots’ new goods and advising clients about them.

Question 4: What is your greatest strength?

• Quick: I’m able to learn new things very quickly
• I do well when I’m under a lot of stress

Question 5: What is your greatest weakness?

• There are no excuses for denying that you have a flaw or using your strengths as your weakness (I am a perfectionist, or I work too hard and neglect my friends and family). Be honest about your weaknesses but don’t make them dealbreakers if you don’t have them.
• It’s important to include a plan for overcoming your weakness while discussing your shortfalls. For example, I’m taking a public speaking class in order to conquer my phobia of public speaking.

Question 6: What can you tell us about Boots?

• Boots is a store and pharmacy chain that specializes on health and beauty.
• Many countries throughout the world have one or more Boots stores.
• Boots was established in 1849 by Jesse Boot in Nottingham, England.
• Boots’ parent business is Walgreens Boots Alliance.

Question 7: How would you deal with an upset customer?

• Investigating the customer’s condition would be a top priority. To replace it, if it were my, I’d do so.
• Instead of sending them in the right direction, I would walk them to the product they were looking for.

Question 8: How would you define excellent customer service?

• The employees are helpful and polite, and they go out of their way to assist customers in finding what they need.
• At the cash register, customers aren’t stuck in line for long.
• An adequate supply of merchandise can be found in the store’s display case.

Question 9: Why is customer service so important?

Exceptional customer service can have a positive impact on a business

• Boost client satisfaction
• Increasing the average revenue per customer
• Get more customers to buy from you again and again.
• Boost your company’s reputation through favorable word-of-mouth

Question 10: Where do you see yourself in five years?

• However, Boots will also want to know if you are goal-oriented and whether or not you would be a suitable fit for the company. It is more appropriate to say that you want to work in retail management than childcare because Boots does not provide childcare services.
• Tip!!! If you’d like to work for Boots in five years, check out the company’s careers page.

Question 11: Why should I hire you?

• Find the abilities and experience needed for the role by rereading the job description.
• The next step is to compare your skill set to the job’s requirements.
• When all else fails, show the interviewer that you possess the necessary expertise.

Question 12: What motivates you?

Among the choices are:

What’s Your Opinion?

• Achieving set dates, aims, or targets
• guiding and advising others around you
• acquiring fresh knowledge
• Coming up with innovative solutions to problems or creating something entirely fresh
• Being able to effectively collaborate with others
• Finding a solution to a problem, or overcoming a challenge, is the goal

Don’t say

• Discounts for Employees
• Money or salary

Question 13: How do you feel about standing for long periods of time?

For the vast majority of retail positions, you’ll be required to stand for significant amounts of time. Tell the interviewer if possible that you have no issue with this. Wear low-heeled shoes that are comfortable and well-fitted, and be sure to drink enough of water throughout the day.

Question 14: What hours can you work?

• Your chances of getting employed increase if you are more flexible with your work schedule, so be flexible!
• The interviewer should know if you are available to work on weekends and holidays if possible.

Question 15: Do you have any questions for us?

• What do you enjoy most about your job at this company?
• What qualities do you look for in a job candidate?
• Which aspect of this job is most critical?
• To what extent do you think I’ve met your expectations, and what can I do to improve on that?
• What is the most difficult component of the job to learn? What can I do to get up to speed with this as quickly as possible?
• What kind of chances do I have to grow and learn?

Tips Interview at Boots

• Shut down your mobile device.
• Allow extra time for traffic.
• Avoid sounding flustered by speaking slowly.
• Avoid sounding monotonous by speaking at a moderate pace.
• Before your interview, do as much research as you can on the firm.

Interview With Boots On The Phone

• If you’re called in for a phone interview, prepare yourself with the aforementioned questions.
• Avoid distractions by finding a quiet spot in your home.