Teleperformance Recruitment
By Dini Rengganing Suci
About Teleperformance: As a prospective employee, you’ll find all you need to know about this organization here. For each post, you may find out what qualifications are required, as well as the number of vacancies available. Just read this article and follow the instructions to apply for a Teleperformance position. A French omnichannel enterprise, Teleperformance is based in France. Among its many services, Business Process Outsourcing (BPO) is an outsourced approach to managing the omnichannel client experience (BPO). The company offers a wide range of services, including customer acquisition, customer service, technical assistance, debt collection, and social media. More than 300,000 people work for Teleperformance in 350 call centers in roughly 80 countries, and the company services more than 160 markets. Teleperformance operates in few countries and especially operates in United Kingdom. BPO company Teleperformance has a market value of $4,720 million, making it the largest in the world.
Teleperformance Online Job Application Form
1. Access the Teleperformance careers page here. From this page you will be able to see all open positions.
2.
Teleperformance Job Vacancies & Opportunities
A brief information about the company was given at the top. Then, step-by-step online application process was explained. Open positions at Teleperformance now will be listed in this section. You can find the location information and salary information of all open positions here. In addition, summary descriptions of the positions will be included here.
Teleperformance’s employment process is explained in greater detail in the next section. By following the procedures outlined in the article, you can finish the online application process.
Inbound Customer Service Advisor
- Our major car insurance customer has a high-performing inbound sales and service staff, and I’m a member of it.
- Consistently put our consumers first and build their trust.
- Create value for the organization and build the brand by proactively finding the best solution for each customer.
- Serve consumers with a service that is centered on empathy and creating trust, so that they are delighted and at ease with us.
- Adhering to company and industry guidelines
- All FCA laws and quality and compliance standards must be followed.
- Upholding the TCF values while providing world-class service to our clients
Client Support Representative
Supporting customers by addressing their technical issues and providing assistance on their various software and service offerings is the major goal of the position. Using your keen eye for detail and problem-solving abilities, you’ll be able to accurately assess the demands of the consumer and take action that goes above and beyond what they’d expect. You’ll be tested on a daily basis by issues and assignments with low volume but high complexity.
- Please send us your resume and a cover letter if you have three or more year’s experience supporting complex software applications, preferably in the financial services industry. We are looking for someone with working knowledge of MS Windows and MS Office; system architecture; and corporate IT environments (SQL/SSRS, UNIX/LINUX, and common APIs).
- An understanding of fund accounting, financial services, as well as front, middle, and back office operations and reporting, would be an asset in this position
- MIS, computer science, or another technical degree, economics, business management, or finance would be suitable educational backgrounds for this position.
- In some cases, you may be expected to travel for work.
Customer Service Advisor
- You’ll be working for a major player in the Energy supply business. People that call us want to speak with people who have character. People who are willing to listen, ask the correct questions, and come up with answers that leave them happy. In our fast-paced, fast-growing firm, we will encourage you to be yourself.
- Customer service advisors can choose from a wide range of job opportunities with us. We are looking for someone with excellent customer service and computer abilities to fill these positions. Support some of the world’s most renowned brands by bringing your expertise and zeal to the table.
- In addition to comprehensive training, prospects for advancement, childcare allowances, and recognition programmes, there are also discounts on leading retail brands.
- Apply now for contact center jobs with a human touch at Teleperformance and learn more about why we’re a fantastic place to work.
Data Processor
In order to gather comprehensive data and make precise entries for important clients. The ideal candidate will be a team player who takes pride in their work and is open to new ideas as well as someone who is self-motivated and eager to learn. Don’t just delegate work; take responsibility for the quality of it. This includes the advice you give to customers and other stakeholders, as well as the work you do for them.
- The majority of our clients prefer to converse with persons that have a distinct personality quirk. People that are willing to listen, ask the correct questions, and come up with solutions that make them happy are in high demand. In our fast-paced, fast-growing firm, we’ll encourage you to be yourself.
- We provide a wide variety of positions. Filling these positions will require a combination of customer service experience and strong computer skills. The opportunity to work with some of the most well-known businesses in the world is waiting for you.
- A wide range of perks are available, including comprehensive training, opportunities to advance, child care coupons, recognition schemes, and discounts on high-end retail goods.
- If you’re looking for a contact center job with a personal touch, Teleperformance is a terrific place to work.
Customer Service Representative – Salary: £8.91 an hour or Salary: £17,375 a year
| Locations | Apply Online |
|---|---|
| Gateshead | Closed |
Customer Service Advisor – Salary: £17374.50
| Locations | Apply Online |
|---|---|
| Kilmarnock | Details & Apply |
IT Operations Analyst – Salary: £20,000 a year
| Locations | Apply Online |
|---|---|
| Glasgow | Details & Apply |
Is there a Teleperformance job application form/PDF?
If the Teleperformance job application is made through an application form, you will find that form at the bottom of this content. The forms are generally designed in such a way that personal information and past work experience can be filled. After you print out the relevant form, you can send the form to the Teleperformance authorized unit by filling in the correct information. If there is no form, it means that the job application for Teleperformance is made online, not through the form.
Teleperformance Employee Reviews
1. It’s a pain to train: There is very little training, and it is disorganized to the point that it took two weeks to do nothing before being pushed into calls. Because there were so many individuals to train, there wasn’t a lot of guidance from management.
2. The pay was adequate, but the training didn’t adequately prepare you for the work: If you don’t know how to do something, you’ll have to figure it out on your own. Getting a hold of someone can be a challenge due to the poor communication.
3. Micromanagement: In this company, advancement is impossible. They don’t have a long-term contract. Following their security guidelines is an impossibility. It’s just too much to handle at this point.
4. Big bonuses are within your grasp!: Large bonuses can be earned if you put in a lot of overtime. Even if you’re late or call out, you still gain points because of the scoring system. There is a lack of communication from the top. Working here isn’t fun.
5. It’s a pleasure to work with them. Flexible working hours and a fast pace: Depending on the job, this is an acceptable company to work for. Training may have been a little longer, as it only lasts for two weeks before you’re thrust into the workforce. They offer remote access, which is a welcome convenience.
6. A work environment that was the worst I’d ever encountered: Don’t work for Teleperformance, period. Simple as that. The managers and supervisors are unpleasant and unhelpful in their training. I don’t think the salary is fair. Conditions are quite difficult. Expectations are ridiculously high for the money they pay.
7. It’s a good investment: Passing the test and earning between $16 and $19 is possible after a week of training. Working from home five days a week is an excellent option for someone who enjoys talking on the phone.
8. Not a good idea: My stipend was commendably generous. The management’s communication abilities were terrible. It wasn’t a pleasant place to work (virtually), and it was extremely taxing. Although it appears that they have an automobile, they aren’t.
9. Not horrendous, but not great either: Good enough for the purpose intended. And it’s a 12-dollar-an-hour gig. It’s unpleasant, and people on the phone treat you badly. A lack of managers or supervisors can make it difficult to aid in some situations.
10. Inefficiently maintained, out-of-date machinery: When I first started playing around with my coinbase account, I was intrigued. To be honest, training is a farce. Reading and e-learning take up most of your time. In the first two weeks, there is no coaching or teaching, to be honest. My immediate trainer had no idea when we were going to be training. Learning to utilize the antiquated clock took a long time. It was a complete chaos throughout the system. I’d say the salary was reasonable. It was damaged by shoddy operations and poor management.
11. Customer Service Agent: To put it mildly, I couldn’t stand the abusive bosses. After posing a question in Microsoft Teams, I was humiliated in front of the entire team. Those who want to work with this organization must have a tough exterior.
12. Pay Is Terrible: Lies about the project are told to you in order to begin recruitment. Because I was in need of a job, I agreed to take the job because you hired me for two different positions at once. HR doesn’t give a damn about how you’re feeling. They could care less. Even if you don’t have a doctor’s note, medical absences still count against you. If you have a high-speed internet connection, you’ll lose your pay if any of their systems fail. An emergency response agent is a low-paying job that requires a lot of personal responsibility.
